Computer Glitch Forces United To Ground All U.S. Flights This Morning

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As if flying United wasn’t already bad enough, the Chicago-based airline has grounded all domestic flights today because of a computer automation issue.

It is manually boarding every passenger — a process that will surely take forever.

From The Boston Globe:

United Airlines’ US departures have all been halted because of a computer fault, the second such setback for the carrier in less than six weeks.

“Automation issues” triggered the move, the US Federal Aviation Administration said Wednesday. United flights already airborne are continuing to operate, according to aircraft- tracking website Flightradar24.

“We experienced a network connectivity issue this morning,” United spokesman Luke Punzenberger said by e-mail. “We are working to resolve this and apologize to our customers for any inconvenience.”

This sounds so unbelievably miserable for an average traveler. After waiting god-knows how long to inch through the security line before dawn this morning, these passengers show up to their United gate ready to get the hell out of the airport only to find the airline is experiencing a completely avoidable computer glitch.

How does a major U.S. carrier experience such a disastrous glitch? Apparently, United hasn’t figured it out yet. This is the second major computer glitch that has grounded flights in a matter of weeks.

As a seasoned traveler, here is my definitive list of the best airlines to use when traveling domestically:

1. Southwest
2. Virgin America
3. JetBlue
4. American
5. Amtrak
6. Delta
7. Walking
8. Just not going
9. US Airways
10. United

It costs anywhere between $25,000-$100,000 to charter flights. Sometimes, spending the extra money is just worth it.

[via Boston Globe]

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